Privacy policy

1. Data Controller

The data controller responsible for processing personal data collected through this website is:

Niroo
Website: https://niroohouse.com
Country of operation: Spain
Contact email: p.banki@thewellnessseriesgroup.com

2. Purpose of Data Collection

When you submit a form on this website, we collect personal data in order to:
• respond to your inquiries
• provide information about our services
• manage bookings or account creation
• send updates or communications related to our services
• improve our services and user experience

3. Personal Data We Collect

When you use our website or submit a form, we may collect:
• Name
• Email address
• Account login credentials (if registering)
• Booking information
• Technical data (IP address, browser, device information)

We only collect information that is necessary for the purposes described in this policy.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
• Consent – when you voluntarily submit a form or subscribe to communications
• Contract performance – when processing data to provide booking or account services
• Legitimate interest – for analytics, service improvements, and website security

You may withdraw your consent at any time.

5. Third-Party Services

To operate our website and services, we may use third-party providers such as:
• website hosting providers
• analytics services
• booking and scheduling platforms
• customer relationship management (CRM) systems
• email communication tools
• payment processors

These providers may process personal data only on our behalf and according to their own privacy policies and applicable laws.

6. Cookies and Tracking Technologies

This website may use cookies or similar technologies to:
• analyze website traffic
• improve functionality
• support marketing or advertising campaigns

You can manage cookie preferences through your browser settings.

If cookies are used extensively, a separate cookie policy or cookie banner may be implemented.

7. Data Retention

We retain personal data only for as long as necessary to:
• provide requested services
• maintain business records
• comply with legal obligations

When data is no longer needed, it will be securely deleted or anonymized.

8. Data Sharing

We do not sell personal data.
Your data may be shared only with trusted service providers necessary to operate our services (such as analytics tools, booking systems, or payment providers).

Data may also be disclosed when required by law.

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:
• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• restrict processing of your data
• object to certain types of processing
• request data portability

To exercise these rights, contact us at:

p.banki@thewellnessseriesgroup.com

You also have the right to lodge a complaint with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no system can guarantee complete security.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time.
Updates will be posted on this page with the revised date.